Email is a widely used tool for business communication. However, because of its overpopulated use, it has caused some tension, confusion, and other negative consequences for many professionals within their careers.
So how do you avoid sending unwanted or unwarranted emails? What is the most effective and efficient way possible to write a professional email that can get the results you want?
In this article, I will go over a variety of strategies that can help ensure that your email is clear, effective and successful. At the end of the day, an average office worker will receive around 15 to 50+ emails each day from administrators, coworkers, and clients. With this amount of volume, you want to make sure your email gets noticed and acted upon so that you can continue with the day-to-day operations at your workplace.
To begin, you want to make sure you are not over communicating by email. As effective as emails are, you want to make sure that the particular person or people receiving this email are not thinking to delete the conversation from their history. To avoid this, make sure you are being simple and precise. Be sure to highlight all of the information without going too in-depth with the content. The worst thing you can do is sending an overcomplicated email that is just rushed through by your receiver. At times, you may even want to consider calling that person to simply explain the overall situation than to send a 500+-worded email.
Now to of course help get your email noticed by your receiver, you want to make sure you are making good use of the ‘subject lines.’ Think of this as a head-title or text feature that can grab the attention of your audience. Overly worded subject lines or one to two worded titles can be overlooked or rejected as spam. Instead, choose a few well-integrated words that can tell the recipient what the email is about. If you know that this is something important, make sure you note it in your subject line along with a date for said-task to be done. For example, if you have an email that simply says ‘meeting’ or ‘assignment’ this can be clicked on very quickly and breezed through. Instead, you want to specify what the meeting is about like ‘Contract Meeting with John Smith, submit at the end of the day.’ Having that type of title provides a holistic understanding of what your recipient should accomplish with your message.
With the actual email itself, you want to make sure you are following the traditional business letter format. As much as you want to stay professional, do not over complicate your emails with jargon words. While it may highlight your professionalism, you want to make sure your message is clear and concise. Any type of confusion could compromise the overall success of the email. In addition, you also want to tailor your writing to the person you are communicating with. For example, if you are sending an email to a client or an administrator, make sure you are framing your message in a professional manner. In comparison, if your email is a nontraditional email to a coworker or friend, be sure to stay personal. The main idea here is to internalize the topic and theme you want to correspond with in order to get your point across.
Now, there will be times where emailing can be taxing and downright stressful. Whatever is the case, make sure you are polite. People often think that emails can be less formal than traditional letters. But in the world of business, you want to reflect your own professionalism, values, and attention to detail. Stay formal and professional. Even towards the ending; make sure you close your message with ‘regards’ or ‘all the best’ depending on the situation.
Last but not least, make sure you proofread the entire message before you hit ‘send.’ Taking an extra five-minutes to make sure your email does not have spelling or grammar mistakes can be a huge game changer for how your peers and clients look at you.